*Additional dogs are half price as long as they can walk and stay together in the same room.

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Cancellation & Refund Policy

To ensure we can accommodate all of our guests and manage our schedule effectively, we’ve implemented the following cancellation policy: ​

• A 20% deposit is required to confirm all boarding stays.

• ​Full Refunds (48+ Hours Notice): Cancellations made at least 48 hours prior to the scheduled start of your dog’s stay are eligible for a 100% full refund 

• ​Late Cancellations (Under 48 Hours Notice): Cancellations made less than 48 hours before the reservation start date are non-refundable.

• ​Exceptions: We recognize that unexpected emergencies, illness, or severe weather events happen. Exceptions to this policy may be granted at our discretion on a case-by-case basis.

• ​Early Departures / No-Shows: No refunds or credits will be issued for late arrivals, early check-outs, or no-shows once the booking period has begun.

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